Fannie Mae Mortgage Help Center

If your loan is owned by Fannie Mae, our counselors here at the NeighborWorks® Sacramento Fannie Mae Mortgage Help Center are able to discuss foreclosure alternatives with you. Our partnership with Fannie Mae gives you a direct link to your mortgage company. Whether in person, or by phone, this FREE service ensures you will be working with experienced housing counselors who can discuss your mortgage situation in detail.


To start the process, please do the following:

  1. Go to the Loan Lookup page to verify your loan is owned by Fannie Mae
  2. Gather the following documents
    1. Proof of Income
    2. Bank Statements
    3. Tax Returns
  3. Call our office to schedule an appointment with one of our experienced Counselors


Help Center Information

Office 2411 Alhambra Blvd., Suite 201
P.O.Box 5420
Sacramento Ca 95817
Toll Free number (844) 219-6076
Toll Free Fax  (800) 373-5801

Download a Modification Package